Anonymous
map-marker Birmingham, Alabama

Excellent Company

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I found this company to be excellent in all aspects.My order was shipped to me undamaged and very fast.I have read other reviews and find a lot of complaints,but Everything with my order was perfect.Great customer service,shipping,and pricepoint all was Fantastic.This was the third time I have purchased a scooter,so This was the third time I have ordered a scooter and found this company tops among the others.My whole order only took 8 days from the initial order to receiving the scooter at my doorstep.I even received a small tool kit plus a c.d. explaining the scooter itself.In the end I say Buy from this company and rest assured you will be satisfied with the whole experience.,,,Good,,,Day.

View full review

User's recommendation: Try this company,,,,,,,,,you will be satisfied.

Alyssa H Kfu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need title for moped

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I just need to know how to get my title so I can get it legal we tried to fill out the form and it says that the company needs to update their format so we can get the title sent
View full review
Pros:
  • Amazing product

Preferred solution: Need title

User's recommendation: Love this place really good product and service

kevin w Jaf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad service

i purchased a 150cc scooter from them, only to find out they dont ship to my area of new york. i asked them to refund my cc. 14 days later and they still have not done it.
View full review
Loss:
$1145
Cons:
  • Bad customer service
  • One of my worst mistakes

Preferred solution: Full refund

User's recommendation: buy from someone more reputable

Stacie G Gnm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible Experience !

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Horrible customer service! Received moped that they put together before shipping and it did not run. They do not answer emails because they dont want responses in writing. They try to push the time until warranty is expired. If they answer the phone, still no resolution! Jim, the salesman said, have you taken it to a mechanic ? I said, NO! Its brand new! He was extremely disrespectful and not helpful. They have been in small claims court for issues before and all their positive reviews are old and in my opinion probably fake! I paid $1500.00 for moped and shipping with no refund/return in sight! DO NOT make a purchase from them! I repeat DO NOT buy a bike here! I believe a fraudulent company! Just taking peoples money!
View full review
Loss:
$1289

Preferred solution: Full refund

User's recommendation: DO NOT BUY A BIKE HERE

brycenn p

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

COMPANY IS A RIPOFF DO NOT BUY FROM THEM!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
bought a 125d for my son and he has only been able to ride it 3 times before the motor stoped running! the company is saying they will not honor there warranty!!! work experience ever!!! do not BUY ANYTHING FROME THEM!!!! I have all the emails to prove my case!! they are total scam artist.
View full review
Loss:
$800
Pros:
  • Absolute zero pros for this lousy company
Cons:
  • Scam artists
  • Everything else
  • Bad customer service

Preferred solution: Full refund

User's recommendation: RUN AS FAR AWAY FROM THE COMPANY

1 comment
brycenn p

WORST COMPANY EVER

Brian Y Nlg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad Business Tactics

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
BEWARE .. SHADY Biz Tactics at KMS BEWARE ... I ordered a scooter online and it included free shipping. I was on the phone a few times before ordering with Gil from the sales dept., he insisted they do not offer free shipping for this item, I felt more comfortable ordering via phone than online...so, I pressed the online order and it kept coming up "free shipping" so I submitted the order. It went through, I received a confirmation number, etc. ... so just to feel 100% about this, I called Gil back and told him about the order, verified the confirmation number and he said, "...great for you, that's a valid KMS order, etc....". 15 MINUTES LATER, I get an email cancelling my order stating there was a "BILLING ERROR"...I called and Matt said, yes, sorry, our bad but we don't offer free shipping ... and then pretty much hung up on me ... DO NOT ORDER from this company ...oh, and my money will be returned in "about 7 days" ... but they sure accepted it instantly ... BUYER BEWARE on this place.
View full review

Preferred solution: Let the company propose a solution

User's recommendation: Shop elsewhere...

Abhinav D Qhx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kota, Rajasthan

Call was not responded

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Killer Motorsports - Call was not responded
I have recently bought a Lower worth Rs . 1399, But withing 5 days it is getting damage. This product Bought from Killer Showroom, City Mall, Kota ,Rajasthan. Pin_ 324005
View full review
Anne M Kiq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Im not getting a repsones about my sons dirt bike and now your rebuild the place a so what does that has to do with the dirt bike I m waiting for it and its going on a month already

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Killer Motorsports - Im not getting a repsones about my sons dirt bike and now your rebuild the...
Im not getting any answers from you people i guess your ripen me off and my son just tell the truth about it or give me something tell my 12yr old son I m tried of waiting on this bike thats never going to come .I just want my money back or the dame bike please email me sharonmallory468@***.com or call 518 423-**** .
View full review
Loss:
$869
Pros:
  • Unknown
Cons:
  • Bad customer service
  • Poor cutomer service
  • Scam artists

Preferred solution: Send the dirt bike or money if you havent spend it yet.

Resolved
Anne M Kiq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I need to speak to someone immediately

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user May 27, 2020

Company fixed issue and I have been provided with product or service ordered

Original review May 27, 2020
Ive been calling and emailing you people about my sons pit dirt bike its a coolster 125cc mad max pit dirt bike pruduct item number 4277 I think the color of the bike is red and has the red wheels . I just want to know is it on its way to Albany New York its been to long so if not or its going to take to much time to get here I need my momey back so I can get him something else to ride . Can someone please call me about this bike or email sharonmallory468@***.com or 518 423-**** .
View full review

Preferred solution: Please call me about my sons dirt bike or money back .

Josh A Huu

I sent money order to location on luna4/24

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Killer Motorsports - I sent money order to location on luna4/24
Killer Motorsports - I sent money order to location on luna4/24 - Image 2
On 24th of April o talked to Alan who remotely said took order for KMS. I then sent a money order to Luna Rd address on the 24th of April. ?
View full review
Pros:
  • Nice products ata good price

Preferred solution: Deliver product or service ordered

Linda R Srd

Terrible, terrible, terrible, stay away

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
In January 2020, we purchased two TaoTao four wheelers, for our grandsons, from Killer Motorsports. One four wheeler doesn't have as many problems as the other one. We have contacted Killer Motorsports requesting parts to repair the "lemon" as it was still under warranty. At first, the communication via emails was great. As of today, we no longer have communication with Killer Motorsports. These are inexpensive four wheelers. Unfortunately the four wheelers reflect the lower price. There isn't any end to the problems. We are talking a new carburetor because the machine stops running. Dealing with stripped screws, broken brackets, broken chain tightener bracket, and the list goes on. It is "down" more times than not.
View full review
Loss:
$775
Cons:
  • Sweet talking charmers who will stab you in the back

Preferred solution: Replacement of the "lemon" four wheeler.

User's recommendation: LISTEN to the reviews. DO NOT PURCHASE FROM THEM!

Derek H Jak

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Liars and thieves

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ordered go-kart it said was in stock. Heard nothing for weeks, then emailed several times. Finally got reply that they were out of stock and a refund would be issued. No refund, had to file dispute with my credit card company.
View full review
Loss:
$998

Preferred solution: Full refund

User's recommendation: Avoid like the plague.

Josh A Huu

Send payment nothing else happened

Killer Motorsports - Send payment nothing else happened
Killer Motorsports - Send payment nothing else happened - Image 2
Sent a money order for full payment to them on April 24th 2020. Money order presented as payment and received on status but nothing else. No answer or call back. Never have spoken to. Almost a month and no product received. Tao Tao atm50a1blue scooter blue
View full review

Preferred solution: Deliver product or service ordered

1 comment
Guest

Same here I think it's a scam

Jeremy B Uqk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Thomas, Pennsylvania

Haven't received a shipping number after the 3 to 4 business days

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Its been almost a week since I ordered from killermotorsports and they told me over the phone my order was gonna be shipped out on the 3rd business day and i still haven't received a shipping number i been trying to call back and emailed them a few times and left messages on the number they have and still no response back all I want is some information on my order and why it's not being shipped yet
View full review
Loss:
$795

Preferred solution: Deliver product or service ordered

User's recommendation: Don't order through this company

David W Tsc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer service sucks

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Kind of can't give a review because they never answered the phone, twice I called them and twice I got the same result I've been putting up with this since I purchase the item in April of this year. And it's all about warranty for the item that I purchased.
View full review
Pros:
  • Low price
  • Price
Cons:
  • Poor cutomer service
  • One of my worst mistakes
  • Bad customer service

Preferred solution: Let the company propose a solution

User's recommendation: I would not recommend purchasing anything from this company

Kyle V Oan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Does not start correctly does not stay running keeps dieing refused to exchange because I tested it and that's how I found out it does not run ask for tech help and they did not know how to fix it. That's sad a very poor customer service faulty products
View full review
Loss:
$1000
Pros:
  • Unknown
Cons:
  • Poor cutomer service
  • Everything else

Preferred solution: Full refund

User's recommendation: Never buy from this company they do not make good on faulty products

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article